{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11244101,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2019","dateComplaintFiled":"08/15/2019","vin":"5J6RW2H97HL","components":"UNKNOWN OR OTHER","summary":"THE TOUCHSCREEN IS HORRIBLE.  DELAYED RESPONSE OFTEN WHEN TOUCHING ANY OF THE FEATURES LIKE AUDIO, CHANGING PRESET STATIONS ON THE RADIO ETC...  FREEZES UP OFTEN AND THE \"BRIGHTNESS\" FEATURE WOULD APPEAR ON THE SCREEN BY ITSELF AND THE ONLY WAY TO GET RIDE OF IT IS TO TURN THE ENGINE OFF AND RESTART THE ENGINE.  I HAVE NUMEROUS VIDEOS OF THE ISSUE.  COMPLAINED TO DEALERSHIP EVEN BOUGHT IT IN TO HAVE IT LOOKED AT WHEN THE ISSUE IS HAPPENING SO THEY CAN SEE IT REALTIME AND TROUBLESHOOT.  UNFORTUNATELY THEY WERE NOT ABLE TO DIAGNOSE THE ISSUE THE ONLY RESOLUTION WAS TO DO A FACTORY RESET OF THE TOUCHSCREEN.  I AM STILL HAVING ISSUES.  THE DEALERSHIP RECOMMEND ME TO CONTACT HONDA DIRECTLY TO REPORT ISSUE.  THEY CAN'T REPLACE THE TOUCH SCREEN WITHOUT HONDA CORPORATE OFFICE APPROVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}