{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11245002,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"08/19/2019","vin":"4S4BSAFC1H3","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"YESTERDAY MORNING, I STOPPED MY SUBARU IN ORDER TO BACK INTO A PARKING SPACE.  THE CAR WAS IN DRIVE AND MY FOOT WAS ON THE BRAKE.  WHILE MY FOOT WAS STILL ON THE BRAKE AND I WAS CHANGING GEARS FROM DRIVE TO REVERSE, THE ENGINE STARTED ACCELERATING FULL-THROTTLE.  I HAD TO PRESS THE BRAKE PEDAL VERY HARD TO PREVENT THE CAR FROM GOING DOWN THE HILLSIDE BEHIND THE PARKING LOT.  I PUT THE CAR BACK IN PARK WITH THE ENGINE REVVING FULL-THROTTLE AND TURNED THE IGNITION OFF.  AFTER THIS INCIDENT THE CAR OPERATED NORMALLY ' UNTIL TODAY.  TODAY, MY CAR WAS PARKED IN MY DRIVEWAY IN FRONT OF MY GARAGE.  WHEN I STARTED THE CAR EVERYTHING SEEMED FINE ' UNTIL, WITH MY FOOT ON THE BRAKE, I ATTEMPTED TO CHANGE GEARS FROM PARK TO DRIVE.  AGAIN THE ENGINE IMMEDIATELY AND UNEXPECTEDLY ACCELERATED FULL-THROTTLE.  AS I WAS MOVING THE GEAR SHIFTER FROM PARK TO REVERSE TO NEUTRAL TO DRIVE, I AGAIN HAD TO PRESS THE BRAKE PEDAL VERY HARD TO PREVENT THE CAR FROM BACKING INTO MY GARAGE DOOR.  I IMMEDIATELY CALLED MY SUBARU DEALER BUT COULD NOT REACH THE SERVICE DEPARTMENT.  AFTER 10-12 RINGS I GOT A MESSAGE INSTRUCTING ME TO LEAVE A MESSAGE FOR THEM TO CALL ME BACK SINCE THEY WERE CURRENTLY EXPERIENCING HEAVY CALL VOLUME DUE TO AN INCREASE IN  RECALL ISSUES.  I CALLED BACK AND GOT THROUGH TO SOMEONE IN THE SERVICE DEPARTMENT AND EXPLAINED THE PROBLEM TO THEM.  THEY SAID THEY WERE UNFAMILIAR WITH THIS PROBLEM ON SUBARU OUTBACKS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}