{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11245838,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2019","dateComplaintFiled":"08/22/2019","vin":"5TEGM92N52Z","components":"UNKNOWN OR OTHER","summary":"7/31/2019, I DROVE MY TRUCK TO A TOYOTA DEALER SHOP AFTER I NOTICED THE REAR OF MY TRUCK TILTING DOWN WHEN LOADING. PER TOYOTA DEALER INSPECTION, ITS FRAME 3/4 WAY RUSTED THROUGH ON BOTH SIDES AND VERY UNSAFE TO DRIVE. AND TOYOTA'S EXTENDED WARRANTY ON THE FRAME EXPIRED ON JANUARY 2, 2017. REPLACING THE FRAME WOULD COST $24,000, OR THE TRUCK IS JUST A PIECE OF JUNK. ON THE SAME DAY 1:20PM, I CALLED TOYOTA CUSTOMER EXPERIENCE, 800-331-4331, AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO, AS I DIDN'T BRING IT IN BEFORE THE WARRANTY ON TRUCK FRAME EXPIRED.    7/22/2011, THE TRUCK HAD A FRAME RECALL IN RESPONSE TO EXCESSIVE RUST AND PERFORMED CORROSION TREATMENT PER TOYOTA GUIDELINE (NOT REPLACEMENT OF FRAME).    2/11/2013, THE TRUCK WAS IN TOYOTA SHOP FOR INSPECTION AND DIDN'T HAVE ANY WORDS REGARDING THE FRAME.    MY TRUCK IS IN GREAT SHAPE, INTERIOR AND EXTERIOR, OTHER THAN THE RUST FRAME, WITH ONLY 102,000 MILES. I LIKE THE TRUCK, TAKE GOOD CARE OF IT, AND INTENT TO DRIVE FOR A FEW MORE YEARS. BUT I NEVER THOUGHT THE FRAME WOULD BE AN ISSUE EVEN AFTER HAVING A FRAME RECALL WORK DONE.    I FEEL TOYOTA SHOULD STILL TAKE CARE OF MY TRUCK FRAME, AS IT HAS GONE BAD DUE TO THE FACT THAT (1) TOYOTA DIDN'T BUILD IT WITH GOOD QUALITY PARTS TO START WITH, (2) TOYOTA DEALER DIDN'T PERFORM A GOOD QUALITY RECALL - JUST PATCH/PAINTED WHICH DIDN'T PREVENT FROM FURTHER RUSTING, AND (3) THIS BAD RUST MUST HAVE HAPPENED BEFORE THE 15-YEAR WARRANTY EXPIRED; I JUST OVER-TRUSTED TOYOTA AND OVER-LOOKED THE FRAME...    I HAVE TALKED TO SEVERAL FRAME BODY SHOPS. THEY ARE ALL AWARE OF THE TOYOTA TACOMA FRAME PROBLEMS AND THINK THE FRAME HAD BEEN RUSTING A LONG TIME AGO, WHILE THE TRUCK LOOKS/RUNS GREAT. REPLACEMENT OF THE FRAME IS THE ONLY YET COSTLY OPTION TO SAVE THE TRUCK.    I BELIEVE THERE MUST BE MANY TACOMA OWNERS EXPERIENCING THE SAME RESULTED FROM BAD-QUALITY-BUILT TRUCK FRAMES.","products":[{"type":"Vehicle","productYear":"2002","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}