{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11245862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2019","dateComplaintFiled":"08/22/2019","vin":"3FAHP0HA7BR","components":"STEERING","summary":"I WAS DRIVING IN A PARKING LOT WHEN THE POWER STEERING WENT OUT. I RECEIVED AN ERROR MESSAGE POWER STEERING ASSIST FAULT. THIS HAD HAPPENED IN THE PAST AND I WOULD TURN THE CAR OFF AND BACK ON AGAIN AND THE POWER STEERING WOULD RETURN. THIS TIME IT DID NOT WORK. I LOOKED IT UP AND FOUND THAT FORD HAS A RECALL 15S18 ON THIS ISSUE. I TOOK IT TO A FORD DEALER WHERE REPAIRS WERE DENIED UNDER THE RECALL. MY CAR IS A COVERED VEHICLE BUT FORD SAID I EXCEEDED THE MILEAGE REQUIREMENT OF 150,000 MILES BUT I AM UNDER THE 10 YEAR REQUIREMENT. THE ONLY REFERENCE THAT I CAN FIND UNDER NHTSA IS THAT THE VEHICLE MUST BE UNDER THE 10 YEAR REQUIREMENT WITH NO MILEAGE REQUIREMENT. THE FORD DEALER TECHNICIAN REQUESTED A WAIVER OF THE MILEAGE REQUIREMENT PER FORD MOTOR COMPANYS' INSTRUCTIONS. IT WAS DENIED EVEN WHEN THE TECHNICIAN CLEARLY INDICATED THAT THE VEHICLE DISPLAYED THE RECALL FAULT CODES. I DROVE AWAY WITHOUT POWER STEERING AND AM CONCERNED FOR MY SAFETY AND THE VEHICLES ROAD WORTHINESS. DEALER TECHNICIAN EMAILED COMMENTS TO FORD MOTOR COMPANY AFTER DENIAL \" POWER STEERING ASSIST FAULT IS DISPLAYED, VEHICLE HAS NO POWER STEERING. EEC TEST FOUND CODES U2011.49, U3999.96 FOR INTERNAL MODULE FAULT. TECH VERIFIED VEHICLE DOES NOT HAVE POWER STEERING \" DATE 08-21-2019. REPAIRS WILL EXCEED $1,000.00. I DO NOT HAVE A SCANNER AT THIS TIME BUT HAVE RETAINED ALL DOCUMENTS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}