{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11246121,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2019","dateComplaintFiled":"08/23/2019","vin":"1J4GA2D12AL","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"TAKATA RECALL.  ON SUNDAY AUGUST 18TH 2019 AT 4:30 PM A PHONE CALL WAS PLACED TO BROOKLYN CHRYSLER/JEEP AT  718 713 3000 TO CONFIRM AN APPOINTMENT FOR AN AIRBAG RECALL MADE THROUGH THE NATIONAL HOTLINE.     UPON CONTACTING THE SERVICE DEPARTMENT, I WAS TOLD THAT THE NATIONAL RECALL CENTER DID NOT APPROPRIATELY SCHEDULE THE AIRBAG REPAIR,  AND MADE MY APPOINTMENT FOR AN \"OIL CHANGE.\" I WAS ALSO TOLD THAT SCHEDULING ERRORS ARE FREQUENT FROM YOUR OFFICE AND THAT THEY DO NOT CURRENTLY HAVE REPLACEMENT AIR BAG PARTS IN STOCK.     I WAS TOLD THAT CHRYSLER ONLY SENDS OUT \"TWO OR THREE\" AIRBAG RECALL PARTS AT A TIME AND THAT THEY ARE GIVEN OUT ON A FIRST COME, FIRST SERVED BASIS. SHE STATED THERE IS NO CURRENT PROCEDURE FOR ASSIGNING SERVICE TO A PARTICULAR CUSTOMER AT A PARTICULAR TIME, AND THAT I SHOULD TRY BACK EVERY FEW WEEKS.    THIS HAPHAZARD HANDLING, IF TRUE, BEGS THE QUESTION OF WHY YOUR OFFICE WOULD SPEND AS MUCH TIME AS IT DOES SENDING OUT MAILINGS FOR ANY FIX, YET SO LITTLE EFFORT TO STREAMLINE THE ADMINISTRATIVE END TO BE MORE EFFECTIVE.     I WILL CONTINUE TO TRY TO MADE THIS \"POTENTIALLY DEADLY\" REPAIR, BUT SOMEONE CAN COORDINATE BETTER WITH THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2010","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}