{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11254256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2019","dateComplaintFiled":"09/09/2019","vin":"2LMDJ8JK2DB","components":"SERVICE BRAKES","summary":"THERE HAS BEEN A HISSING NOISE MADE WHILE DEPRESSING THE BRAKE PEDAL FOR SEVERAL MONTHS.  LATELY, WHILE PRESSING THE BRAKE PEDAL, IT FEELS 'SPONGY' WITHOUT A NOTICEABLE EFFECT ON BRAKING PERFORMANCE.  JUST RECENTLY, THE EFFORT REQUIRED TO STOP THE CAR HAS INCREASED TO THE POINT THAT IT FEELS LIKE THE POWER BRAKING SYSTEM IS HARDLY ASSISTING.     THIS MATCHES THE DESCRIPTION OF FIELD SERVICE ACTION 13N02 ISSUED BY FORD/ LINCOLN, WHICH ONLY APPLIES TO \"CERTAIN\" VEHICLES.  HOWEVER, UPON CONTACTING A LOCAL DEALERSHIP AND THE NATIONWIDE CALL CENTER IT WAS DISCOVERED THAT THIS VEHICLE WAS EXCLUDED FROM THE FSA.  THIS IS A POTENTIALLY LIFE THREATENING ISSUE, ESPECIALLY IF AN INDIVIDUAL DID NOT HAVE THIS SERVICED AND RELIED SOLELY ON DRIVING WITHOUT POWER BRAKES.  FORD/ LINCOLN SHOULD NOT BE ABLE TO PICK AND CHOOSE \"CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES\" WHEN IT IS APPARENT FROM REVIEWING FORD EDGE AND LINCOLN MKX REPORTS ON CARCOMPLAINS.COM THAT BOTH VEHICLES EXHIBIT THIS ISSUE FREQUENTLY, AND THAT FORD/ LINCOLN HAVE EXCLUDED NUMEROUS VEHICLES FROM REPAIRS.  THE COMPANY IS AWARE THAT AN ISSUE EXISTS, BUT THERE ARE MULTIPLE INSTANCES OF FORD/ LINCOLN REFUSING TO REPLACE A FAULTY PART THAT SHOULD LAST THE LIFE OF A VEHICLE.  IT IS UNACCEPTABLE TO ALLOW A COMPANY TO OPERATE IN THIS MANNER.","products":[{"type":"Vehicle","productYear":"2013","productMake":"LINCOLN","productModel":"MKX","manufacturer":"Ford Motor Company"}]}]}