{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11255335,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2019","dateComplaintFiled":"09/13/2019","vin":"JM3KE2CY7G0","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT TOOK THE VEHICLE TO OURISMAN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, 301-424-7800) DUE TO AN ELECTRICAL FAILURE THAT AFFECTED THE INSTRUMENT PANEL, THE VEHICLE'S SENSORS, AND THE HOME SCREEN. THE DEALER INFORMED THE CONTACT THAT A CERTAIN CONSOLE THAT CONTROLLED THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND THE PART WOULD BE COVERED UNDER WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE INFORMED WHEN THE PARTS WERE AVAILABLE. THE VEHICLE HAD BEEN IN THE DEALER'S POSSESSION FOR ALMOST TWO MONTHS. THE CONTACT HAD NOT RECEIVED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND WAS APOLOGETIC TO THE CONTACT FOR THE INCONVENIENCE. THE CONTACT WAS INFORMED THAT THEY WERE INVESTIGATING THE MATTER. THE CONTACT FILED AN INTERNAL COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}