{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11256249,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"09/17/2019","vin":"5NPEC4ABXDH","components":"STEERING","summary":"IMMEDIATELY AFTER PURCHASING MY 2013 HYUNDAI SONATA, LE, 2.0 T, IN SEPTEMBER 2013, THE STEERING MECHANISM DISPLAYED SLACK AND A CLICKING, THUMPING NOISE WHEN IN 'DRIVE' OR  'PARK' POSITION , AND WHENEVER PRODDING THE STEERING WHEEL IN EITHER DIRECTION. SHORTLY THEREAFTER, I TOOK MY VEHICLE INTO THE HYUNDAI OF LONG ISLAND CITY DEALERSHIP, WHERE I HAD PURCHASED IT, AND WAS DISMISSIVELY TOLD THIS WAS NORMAL DUE TO \"VEHICLE'S SOPHISTICATED ELECTRONIC STEERING\".     OVER ENSUING YEARS, AND WHILE VEHICLE WAS STILL UNDER ITS 5-YEAR/60,000 MILE WARRANTY, THE PROBLEM BECAME PROGRESSIVELY WORSE, EVENTUALLY LEADING TO REPLACEMENT OF ITS DAMAGED 'FLEXIBLE STEERING COUPLING' [PART 56315-2K000-FFF] ON 08/27/19, BUT SAID REPAIR DID NOT CORRECT PERSISTENT STEERING GEAR ASSEMBLY PROBLEM, NECESSITATING REPLACEMENT PART 56500-3Q400!     RESPECTFULLY, I BELIEVE THIS PREVALENT, ONGOING STEERING GEAR PROBLEM SHOULD BECOME AN NHTSA 'RECALL' OR A HYUNDAI TECHNICAL SERVICE BULLETIN (TSB), SINCE THOUSANDS OF HYUNDAI SONATA OWNERS ARE EXPERIENCING THIS SAME PROBLEM, MANY PAST THEIR WARRANTY PERIODS, WHICH IS EXACTLY HOW THE COMMON 'FLEXIBLE STEERING COUPLING' DEFECT RECENTLY BECAME A TSB, AND WHY SUCH REPAIRS ARE NOW BEING MADE AND HONORED ON CERTAIN VEHICLES PAST THEIR WARRANTY PERIODS.     I BELIEVE THAT MY STEERING GEAR ASSEMBLY PROBLEM SHOULD HAVE BEEN PROPERLY ADDRESSED WHEN I FIRST PRESENTED THE ISSUE TO THE DEALERSHIP, BACK IN 2013, AND WHILE MY VEHICLE WAS STILL UNDER ITS WARRANTY!     PLEASE HELP US INVESTIGATE THIS VEHICLE'S SERIOUS, WIDESPREAD MECHANICAL DESIGN/MANUFACTURING PROBLEM, AND PLEASE ORDER OR CONVINCE HYUNDAI MOTOR AMERICA TO COVER THIS REPAIR OF APPROXIMATELY $1,200, BEYOND ITS WARRANTY.     THANK YOU FOR YOUR PROMPT ASSISTANCE REGARDING THIS IMPORTANT PUBLIC SAFETY CONCERN, WHICH CONTINUES TO AFFECT COUNTLESS HYUNDAI SONATA VEHICLES AND THEIR OWNERS THROUGHOUT THE USA.","products":[{"type":"Vehicle","productYear":"2013","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}