{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11256604,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2019","dateComplaintFiled":"09/19/2019","vin":"1C4PJMCSXFW","components":"POWER TRAIN","summary":"THE TRANSMISSION IN OUR VEHICLE ACTS LIKE IT UNEXPECTEDLY GOES INTO NEUTRAL.  WHEN THE VEHICLE SLOWS DOWN AT A RED LIGHT OR DUE TO STOPPED TRAFFIC, BUT DOES NOT COME TO A COMPLETE STOP, THEN WE ATTEMPT TO ACCELERATE AGAIN IT ACTS LIKE NEUTRAL FOR APPROX. 3 SECONDS THEN SUDDENLY SLAMS ABRUPTLY INTO GEAR.   IF THE VEHICLE COMES TO A COMPLETE STOP IT SEEMS OK.  THE VEHICLE TRANSMISSION SEEMS TO RESET TO 1ST GEAR APPROPRIATELY.   I AM CONCERNED BECAUSE IT IS A SAFETY ISSUE PLUS THE SLAMMING INTO GEAR CANNOT BE GOOD FOR THE TRANSMISSION.  THIS PROBLEM HAPPENS REPEATEDLY AND CONSISTENTLY DURING THE ABOVE DESCRIBED CONDITION.  I HAVE CONTACTED FCA AND SO FAR I AM NOT SATISFIED WITH THEIR RESPONSE.  A VEHICLE SHOULD NOT HAVE TO HAVE A CEL ON OR A COMPLETELY DAMAGED TRANSMISSION FOR THEM TO ACT APPROPRIATELY TO REPAIR AN OBVIOUS PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}