{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11257155,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2019","dateComplaintFiled":"09/21/2019","vin":"4T1B11HK5KU","components":"UNKNOWN OR OTHER","summary":"THE PLASTIC PART BELOW MY VENT BUT ABOVE THE NAVIGATION SCREEN MELTED. I WAS DRIVING FROM FLORIDA TO SOUTH CAROLINA. BEFORE I LEFT I KNOW IT WASNT THERE BECAUSE I CONNECTED MY PHONE TO THE CAR. THEN I STOPPED IN GEORGIA FOR A BREAK. AS I WAS DRIVING MY PHONE RUNG AND I WENT TO HIT ANSWER ON MY SCREEN I NOTICED IT. IM NOT SURE IF IT HAPPENED AS I WAS DRIVING OR WHEN I STOPPED. SO I CONTACTED THE TOYOTA PLACE IN VIRGINIA WHERE I PURCHASED THE VEHICLE AND WAS TOLD TO TAKE IT TO THE NEAREST TOYOTA PLACE. THE NEXT DAY I TOOK IT MY CAR TO FLORENCE TOYOTA IN FLORENCE SC. THEY TOOK PICTURES AND SENT THEM TO CORPORATE. THE FOLLOWING WEEK I CONTACTED THEM TO SEE WHAT WAS SAID. I WAS TOLD THAT IT LOOKS LIKE AIR FRESHNER GOT ON IT AND CAUSED IT TO MELT AND  ITS NOT COVERED BY MY WARRANTY. SO I REPLIED I DO NOT KEEP AIR FRESHNER IN THAT VENT I KEEP THEM IN MY SIDE VENTS SO THATS NOT POSSIBLE. THEN I CALLE D TOYOTA CORPORATE OFFIC AND I WAS TOLD THEY CAN NOT COVER IT BECAUSE ITS NOT AND MANUFACTURE  ERROR AND IT WOULD CAUSE ME $7000 TO REPLACE. I JUST PURCHASED THIS CAR IN APRIL AND ITS JUST SEPTEMBER NOTHING SHOULD BE MELTING IN THIS CAR AND IF AIR FRESHNERS CAN CAUSE THIS PLASTIC TO MELT ITS NOT A GOOD QUALITY CAR!","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"CAMRY","manufacturer":"Toyota Motor Corporation"}]}]}