{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11258481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2019","dateComplaintFiled":"09/27/2019","vin":"1FM5K7D8XDG","components":"STEERING","summary":"ON TWO SEPARATE OCCASIONS, TO INCLUDE THE MORNING OF SEPTEMBER 27, 2019, WHEN THE 2013 FORD EXPLORER WAS TURNED ON, AN ERROR MESSAGE STATING 'POWER STEERING ASSIST FAULT' APPEARED ON THE DASHBOARD SCREEN. THE VEHICLE WAS STATIONARY AT THE TIME OF THE ERROR MESSAGE. THE POWER STEERING WAS DISABLED AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. WE CONTACTED FORD ABOUT THE ISSUE AND WE WERE TOLD THERE WAS A RECALL FOR THE 'POWER STEERING ASSIST FAULT' FOR THE 2013 FORD EXPLORER BUT OUR VEHICLE WAS NOT INCLUDED BASED ON THE VIN. EVEN THOUGH THE ISSUES WE ARE EXPERIENCING ARE IDENTICAL TO THE RECALL, WE MUST INCUR OUR OWN EXPENSES TO HAVE IT FIXED. THE VEHICLE CURRENTLY HAS 105,000 MILES","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}