{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11267210,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2019","dateComplaintFiled":"10/09/2019","vin":"1C4PJMCS9FW","components":"POWER TRAIN","summary":"SERVICE SHIFTER MESSAGE APPEARS ON DASHBOARD. TOOK CAR TO JEEP DEALER FOR SERVICE. ADVISES THERE IS A SERVICE BULLETIN OUT ON THIS ISSUE BUT NO RECALL YET. TSB 08-054-18 REV A ISSUED SEPT 2018. REMEDY IS TO REPLACE THE SHIFTER BEZEL DISPLAY AND SHIFTER WIRING HARNESS. DEALER ADVISED THAT THIS WOULD NOT BE COVERED UNDER THE 5 YEAR POWERTRAIN WARRANTY. THEY SAID THE SHIFTER IS NOT PART OF THE POWERTRAIN ?  MY CAR IS 4 YEARS OLD AND THE BUMPER TO BUMPER ENDED AT 3 YEARS. THEY EXPECT ME TO PAY FOR THESE REPAIRS MYSELF. CAR ONLY HAS 39,000 MILES ON IT. HOW CAN THIS NOT BE PART OF THE POWERTRAIN ? IT CONTROLS THE TRANSMISSION.  REPAIR COST APPROX $530.00   DEALER STILL HAS MY CAR. THEY ADVISE PARTS ARE ON BACK ORDER AND IT WOULD BE 3 WEEKS BEFORE THEY CAME IN. THEY ADVISE CAR IS NOT SAFE TO DRIVE AND I WOULD NEED TO RENT A CAR. FOR 3 WEEKS+.   THIS WOULD COST ME SEVERAL HUNDRED DOLLARS. I HAVE READ THIS IS A COMMON ISSUE WITH JEEP CHEROKEES FROM 2014 TO 2018 WITH THE 9 SPEED AUTOMATIC TRANSMISSION. MANY PEOPLE HAVE ALREADY FILED COMPLAINTS WITH NTSB AND ARE WANTING A RECALL ISSUED. PLEASE INVESTIGATE THIS  AND ISSUE RECALL. ALSO PLEASE INVESTIGATE HOW FCA (FIAT CHRYSLER) CAN CLASSIFY THE SHIFTER AS NOT BEING PART OF THE POWERTRAIN. THAT IS A REAL STRETCH SO THEY DON'T HAVE TO PAY FOR THE WORK ON CARS OVER 3 YEARS OLD.  THANK YOU,.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}