{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11268066,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2019","dateComplaintFiled":"10/12/2019","vin":"5XYP6DHC3LG","components":"VISIBILITY/WIPER","summary":"I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING.  IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES.  I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING.  LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE.  SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT.  I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE.  MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY.  SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES.  I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP.  THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP.  WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY.  SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I \"MAY\" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"TELLURIDE","manufacturer":"Kia America, Inc."}]}]}