{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11268695,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2016","dateComplaintFiled":"10/15/2019","vin":"JTMZF4DV4AD","components":"SUSPENSION","summary":"WE TOOK OUR TOYOTA RAV4 TO PRINCIPLE TOYOTA FOR THE SUSPENSION RECALL ON 10/16/2019.  UPON A TIRE INSPECTION TODAY (AT A LOCAL TIRE STORE) IT WAS INDICATED TO US THAT PRINCIPLE TOYOTA DID NOT INSTALL THE APPROPRIATE ARMS ON THE CAR.  I AM ATTACHING A COPY OF THE SERVICE RECORD (WHICH SHOWS WHAT APPEARS TO BE THE CORRECT REPLACEMENT PARTS) BUT THAT IS NOT WHAT WAS INSTALLED ON OUR VEHICLE.  I FEEL THAT THIS WAS DONE IN RETALIATION BECAUSE UPON ARRIVING FOR MY PRE-SCHEDULED SERVICE APPOINTMENT PRINCIPAL TOYOTA STAFF SAID THEY DID NOT HAVE THE PARTS OR \"SPECIAL TOOL\" TO HANDLE THE RECALL.    I AM ATTACHING AN EMAIL I SENT TO PRINCIPLE TOYOTA EXPRESSING MY DISGUST ON HOW THE \"RECALL\" WAS BEING HANDLED.  ALONG WITH THE EMAIL IS THE PARTS \"SUPPOSEDLY\" PUT ON MY VEHICLE.    I AM ATTACHING DOCUMENTATION SUPPORTING OUR STORY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}