{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11270111,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2019","dateComplaintFiled":"10/22/2019","vin":"3VWC57BU2KM","components":"ENGINE","summary":"ON 10/18//19 I PURCHASED A VOLKSWAGEN JETTA S. THE NEXT DAY I STARTED HEARING A GRINDING NOISE AT ACCELERATION SPEEDS OF APPROXIMATELY 20-35 MPH. IN 10/21/2019 I TOOK THE JETTA TO ROYAL AUTOMOTIVE IN BIRMINGHAM AL. AND AFTER INSPECTING THE CAR THE MECHANIC (JAMEY MCELROY) INFORMED ME THIS WAS A NORMAL SOUND AND WAS RELATED TO THE AIR INTAKE. THE SCOPE OF WORK SAID THEY DID NOT HEAR THE NOISE AND I MADE THEM CHANGE THE WORDING AS JAMEY SAID THEY DID HEAR THE NOISE. I FELT THEY WERE COVERING UP THE TRUTH BY MAKING THE PAPERWORK SAY THE NOISE DIDN'T EXIST. PLEASE HOLD VOLKSWAGEN ACCOUNTABLE AND MAKE THEM FIX THIS PROBLEM. I HAVE READ SEVERAL OTHER JETTA OWNERS COMPLAINTS WITH THE SAME PROBLEM AND VOLKSWAGEN IS TURNING A BLIND EYE TO ANY REPAIRS. THANK YOU IN ADVANCE FOR YOUR HELP!","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}