{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11270995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2019","dateComplaintFiled":"10/25/2019","vin":"1FMCU0HX5DU","components":"WHEELS","summary":"I HAVE A 2013 FORD ESCAPE.  I AM BUYING NEW TIRES FROM THE DEALERSHIP. THEY INFORMED ME THAT THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THEY ALSO SAID THAT THE REPLACEMENT WOULD BE NO GUARANTEE THAT THIS WOULD NOT HAPPEN AGAIN AND THAT IF I HAVE TO REPLACE A TIRE, THE TOOL THAT IS IN MY VEHICLE MAY BE TOO SMALL.  I CALLED FORD AND WAS TOLD I AM NOT THE FIRST AND THERE IS NO UPDATE. ACCORDING TO THE INTERNET COMPLAINTS, THIS HAS BEEN GOING ON SINCE 2015 AND FORD HAS DONE NOTHING TO CORRECT THE PROBLEM.  FORD SUGGESTED REPLACEMENT WITH MCGARD LUG NUTS THAT ARE SUPPOSEDLY HIGH QUALITY BUT MAY STILL PRESENT A PROBLEM.  THIS MAY BE THE LAST FORD PRODUCT I PURCHASE.  HOW CAN THEY GET AWAY WITH NOT CORRECTING THE PROBLEM.  MY SAFETY MAY BE AT RISK IF I AM ON THE ROAD AND EVEN ROADSIDE ASSISTANCE MAY NOT BE ABLE TO CHANGE MY TIRE?","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}