{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11271434,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2019","dateComplaintFiled":"10/28/2019","vin":"JTDZN3EU3D3","components":"SERVICE BRAKES","summary":"OWN A 2013 PRIUS V.  NOTICED ABOUT 5 TIMES OVER PAST 2 YEARS-WHEN CAR STARTS AFTER SITTING OVERNIGHT (12 HOURS) AND PUT INTO GEAR, CAR WILL ROLL BACK WHILE FOOT IS DEPRESSED ON BRAKE.  AFTER A FEW FEET OF ROLLING AND PUMPING BRAKES, CAR WILL STOP.NO INJURIES OR DAMAGE SUSTAINED AS CAR WAS IN FLAT CARPORT.  OVER PAST 6 MONTHS, BRAKING WHILE AT LOW SPEEDS (LESS THAN 5 MPH), PRODUCED A RHYTHMIC JERKING TYPE OF STOP. DEALERSHIP DIAGNOSED PROBLEM AS NEEDING REPLACEMENT OF BRAKE BOOSTER PUMP AND MASTER BOOSTER ASSEMBLY. DROVE CAR WITHOUT REPAIR FOR 1.5 MORE MONTHS WHEN ABS WARNING LIGHTS CAME ON WHILE ON THE FREEWAY.  STOPPING DISTANCE GREATLY INCREASED AND NEED TO PRESS THE BRAKE DOWN HARD WAS A SIGNIFICANT DIFFERENCE.  WROTE TO TOYOTA HEADQUARTERS AS WELL AS LOCAL SERVCO WHICH IS THE MAIN TOYOTA/LEXUS/SUBARU DEALER IN HAWAII.  THEY DECLINED TO MY REQUEST TO REPAIR THE DEFECT AT NO CHARGE STATING CAR IS NOT COVERED UNDER THE ZJB CUSTOMER SUPPORT PROGRAM THAT TOYOTA ALREADY HAS IN PLACE FOR 2010-2015 PRIUS AND PRIUS PLUG IN (BUT NOT THE PRIUS V).  DEALER STATES THE ZJB PROGRAM IS A \"COURTESY\" FOR THOSE COVERED VEHICLES. THIS IS A DEFECTIVE PART THAT TOYOTA AND SERVCO KNOWINGLY SOLD TO THE CONSUMER-IT IS A CONSUMER SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2013","productMake":"TOYOTA","productModel":"PRIUS V","manufacturer":"Toyota Motor Corporation"}]}]}