{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11279137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"11/09/2019","vin":"1FADP3K22JL","components":"POWER TRAIN","summary":"THE AUTOMATIC TRANSMISSION PROVIDED WITH MY VEHICLE IS NOT AS DESCRIBED IN THE OWNER'S MANUAL.  MY TRANSMISSION IS SUPPOSED TO HAVE THE ABILITY FOR THE DRIVER TO \"MANUALLY\" SHIFT THROUGH THE 6 SPEEDS!? SHIFTING IS NOT AUTOMATIC AS DESCRIBED BECAUSE IT REQUIRES YOU TO LET UP ON THE ACCELERATOR TO SHIFT FROM A LOWER GEAR.  WHEN IT TOOK MY VEHICLE TO MULTIPLE FORD DEALERS WITH THIS CONCERN, I WAS INFORMED THAT THEY COULD NOT PERFORM ANY WORK ON THE TRANSMISSION UNTIL THE VEHICLE REACHED 10,000 MILES (4900 MILES TO GO!).  THEREFORE I AM STUCK WITH A DANGEROUS CAR THAT SHIFTS WHEN IT WANTS TO AND LEAVES ME VULNERABLE TO CRASHES IN EVERYDAY TRAFFIC AS I CANNOT DEPEND ON ACCELERATION THAT I MAY NEED TO AVOID A DANGEROUS SITUATION.    WHEN REPORTED TO FORD CUSTOMER CARE, MULTIPLE TIMES, I WAS TOLD TO TAKE IT TO A FORD DEALER AND I AM STUCK IN THE MIDDLE WITH NO ONE LISTENING OR ADDRESSING MY CONCERNS!?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}