{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11279624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2019","dateComplaintFiled":"11/12/2019","vin":"2FMPK3K81FB","components":"UNKNOWN OR OTHER","summary":"ON THE EVENING OF NOVEMBER 9, 2019, I WAS DRIVING HOME FROM MY DAD'S HOUSE.  THIS IS A 2 HOUR DRIVE.  I WAS HEADING WEST, AND THE SUN WAS BOTHERING ME, SO I MOVED THE PASSENGER SUN VISOR TO BLOCK THE SUN.  WHEN DOING SO, THE VISOR ACCIDENTALLY HIT THE BUTTON WHICH THEN OPENED THE ROOF TO REVEAL THE SUNROOF (GLASS).  I WAS FINE WITH THIS SINCE IT WAS A NICE DAY.  AFTER AROUND 20-30 MINUTES I LOOKED UP AND SAW A COUPLE OF WAVY LINES ON THE SUNROOF GLASS, RUNNING VERTICALLY FROM HOOD-END TO BACK.  I THOUGHT POSSIBLY IT WAS TAR FROM THE ROAD WHICH MAYBE HAD FLOWN UP ON MY ROOF.  AFTER A WHILE, I BECAME MORE CURIOUS ABOUT THE WAVY LINES, SO LOOKED MORE CLOSELY.  THERE WAS IN FACT 3 WAVY LINES (CRACKS) RUNNING VERTICALLY DOWN THE LARGER SECTION OF THE SUNROOF GLASS, WHICH THEN MEET UP WITH A HORIZONTAL WAVY CRACK.  I WAS SHOCKED AND DISMAYED.  I RARELY OPEN THE SUNROOF, SO HAD NO IDEA THE CRACKS WERE THERE, HOW OR WHEN THEY OCCURRED.  MY HUSBAND AND I HAD HAND WASHED THE CAR APPROXIMATELY 1 MONTH AGO, AND DID NOT SEE THESE WAVY CRACKS AT ALL.  AFTER RETURNING HOME, I RESEARCHED THE FORD EDGE SUNROOF ON THE INTERNET.  IT WAS THERE THAT I FOUND THAT MANY MANY OTHER FORD EDGE OWNERS HAVE EXPERIENCED THESE SAME ODD WAVY CRACK(S) IN THEIR SUNROOFS.  OBVIOUSLY THIS IS NO COINCIDENCE.  AND THE FACT THAT THESE CRACKS ARE WAVY, MAKES SENSE THAT THEY WERE CAUSED BY STRESS, AND MORE THAN LIKELY ARE BEING CAUSED BY A MANUFACTURER'S DESIGN FLAW.  I ASK, ALONG WITH MANY OTHER FORD EDGE OWNERS, FOR YOU TO PLEASE RESEARCH THIS PROBLEM.  BY NO FAULT OF MY OWN DID THIS OCCUR.  AND SINCE SO MANY OTHER OWNERS ARE EXPERIENCING THE SAME PROBLEM, WE ALL ASK YOUR ASSISTANCE TO HAVE FORD MOTOR CO.  REIMBURSE US FOR THE REPAIR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}