{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11280608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2019","dateComplaintFiled":"11/17/2019","vin":"3MEHM08159R","components":"SERVICE BRAKES","summary":"I WAS DRIVING MY 2009 MERCURY MILAN DOWN A DOWNHILL SIDE ROAD ON THE FIRST DAY OF WINTRY ROAD CONDITIONS OF THE 2019 YEAR, AND MY ABS BRAKES ENGAGED AS I HIT SOME ICE. IMMEDIATELY FOLLOWING THIS INCIDENT AND FOR THE NEXT 20 MILES OF HIGHWAY DRIVING, MY BRAKES FELT VERY SPONGY. SPECIFICALLY, DURING MY NEXT BRAKING ATTEMPT AND EACH SUBSEQUENT ONE FOLLOWING THIS ABS EVENT, MY BRAKE PEDAL JUST WENT STRAIGHT TO THE GROUND EVERY TIME I TRIED TO BRAKE. I COULD FEEL THE BRAKES BEGIN TO ENGAGE ONLY AS THE PEDAL HIT THE GROUND, SO I WASN'T COMPLETELY LACKING BRAKES, BUT I ESSENTIALLY HAD VERY LITTLE BRAKING POWER. IN PREVIOUS VEHICLES, I'VE PREVIOUSLY EXPERIENCED AIR IN BRAKE LINES AND A FAILED MASTER CYLINDER, AND THIS DID NOT FEEL LIKE EITHER OF THOSE ISSUES -- LESS BRAKING POWER THAN AIR IN THE LINES AND MORE BRAKING POWER THAN A COMPLETELY FAILED MASTER CYLINDER.  I ALMOST WRECKED MY CAR A DOZEN TIMES, EVEN THOUGH I RESERVED MYSELF TO DRIVING TENS OF MILES BELOW THE SPEED LIMIT AND LEAVING LOTS OF ROOM IN FRONT OF ME. I TOOK THE CAR TO THE CLOSEST AVAILABLE GARAGE (A FIRESTONE) WHERE THEY CONFIRMED THAT I HAD FULL BRAKE FLUID AND SO DISMISSED A MASTER CYLINDER LEAK. THEY DID NOT FIX ANYTHING AT THE GARAGE DUE TO UNCERTAINTY ABOUT THE ISSUE AND THE HIGH PRICE TAG TO SEARCH. MUCH LATER THAT DAY, I RETURNED TO MY CAR TO COMMUTE HOME ONLY TO FIND THAT THE BRAKES WORKED AS THEY HAD PRIOR TO THE MORNING COMMUTE. THE ISSUE SEEMED TO HAVE RESOLVE ITSELF. AFTER COPIOUS RESEARCH, I CAME ACROSS THE \"EXTENDED BRAKING DISTANCE\" INVESTIGATION (NHTSA ACTION NUMBER: EA18002) FOR THIS VERY VEHICLE. MY ISSUE SEEMS TO MIRROR THE ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) PROBLEM DESCRIBED IN THIS INVESTIGATION QUITE WELL. WHY IN THE WORLD IS THIS NOT A RECALL??? MY LIFE WAS IN GRAVE DANGER THE OTHER DAY, AND NOW I'M TERRIFIED TO DRIVE MY CAR. COME ON, NHTSA/FORD!","products":[{"type":"Vehicle","productYear":"2009","productMake":"MERCURY","productModel":"MILAN","manufacturer":"Ford Motor Company"}]}]}