{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11286384,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"12/02/2019","vin":"3MEHM0JG3AR","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY WHILE DRIVING AND WHILE THE VEHICLE WAS STATIONARY. IN ADDITION, THE POWER STEERING ASSIST FAULT AND CROSS TRAFFIC ASSIST FAULT INDICATORS WERE ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) AND WAS INITIALLY INFORMED THAT THE VEHICLE WAS UNDER RECALL; HOWEVER, WHEN SHE ARRIVED AT THE DEALER, THE CONTACT WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCURY","productModel":"MILAN","manufacturer":"Ford Motor Company"}]}]}