{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11287372,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2019","dateComplaintFiled":"12/05/2019","vin":"1N4AL21E69N","components":"STEERING","summary":"ON THE DAY BEFORE THANKSGIVING, AFTER WALKING OUT OF TARGET, I UNLOCKED MY CAR AND FOUND MY CAR WOULD NOT START WITH THE KEY FOB. MY STEERING WHEEL WAS LOCKED AND MY CAR WOULD NOT START. I WAS A FEMALE STRANDED ALONE IN A TARGET PARKING LOT. AFTER ABOUT AN HOUR OF TRYING TO GET MY CAR TO START, A WOMAN WITH LITERALLY A BABY ON HER HIP OFFERED TO USE JUMPER CABLES. THEN A MAN CAME TO HELP WHEN HE SAW HER HELPING ME. IT WAS NOT A BATTERY ISSUE, SO THE JUMPER CABLES DID NOT HELP.  I WENT INTO THE STORE AND REPLACED MY KEY FOB BATTERY JUST IN CASE. IT WAS NOT A KEY FOB ISSUE. TWO HOURS LATER, MY CAR HAD TO BE TOWED TO A NISSAN DEALERSHIP. THEY RAN A DIAGNOSTIC AND CONFIRMED IT WAS A STEERING LOCK ISSUE. MEANWHILE, I'M RESEARCHING ON THE INTERNET THAT THIS IS A KNOWN AND RECURRING ISSUE WITH 2009 NISSAN ALTIMAS. HOWEVER, SINCE MY VIN NUMBER WAS NOT UNDER THE RECALL, IT WAS NOT COVERED. IT IS THE DAY BEFORE THANKSGIVING, MY ONLY FAMILY IS OUT OF TOWN, AND THEY WANT TO CHARGE OVER $400 FOR A KNOWN ISSUE THAT IS NOT BEING RECALLED OR TAKEN CARE OF. I AM FORCED TO PAY OR I DON'T HAVE A DRIVABLE CAR OR A WAY TO SPEND TIME WITH FAMILY FOR THE HOLIDAY. I WAS PUT UNDER IMMENSE FINANCIAL AND EMOTIONAL STRESS DUE TO THIS SITUATION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}