{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11287994,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2019","dateComplaintFiled":"12/09/2019","vin":"2C4RDGBG7FR","components":"AIR BAGS,SEATS","summary":"THE DRIVER'S SIDE HEADREST DEPLOYED UNEXPECTEDLY. MY VEHICLE WAS PARKED IN MY GARAGE. THE CAR WAS STATIONARY, NOT RUNNING AND HAD NOT BEEN IN ANY KIND OF COLLISION. WHEN I INSPECTED THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT HOLD THE METAL PIN WERE COMPROMISED. THE METAL PIN IS STILL IN PLACE, BUT THE PLASTIC PRONGS THAT WERE SUPPOSED TO HOLD ONTO THE PIN TO KEEP THE HEADREST IN PLACE BOTH FAILED. ONE CRACKED AND IS PARTIALLY ATTACHED. THE OTHER PRONG CAME OFF COMPLETELY. I BELIEVE THE PLASTIC BROKE FROM BEING UNDER PROLONGED TENSION. WHY WOULD SOMETHING THAT IS DESIGNED TO BE A SAFETY FEATURE BE MADE OUT OF SOMETHING AS FLIMSY AS PLASTIC? I'M SO THANKFUL THAT I WASN'T DRIVING WHEN THIS INCIDENT OCCURRED BECAUSE IT COULD HAVE CAUSED SERIOUS INJURIES. THERE ARE MANY OTHER REPORTS OF DODGE CUSTOMERS HAVING THIS SAME ISSUE. THE ACTIVE HEAD RESTRAINT (AHR) SYSTEM SHOULD BE RECALLED DUE TO SAFETY CONCERNS. THE HEADREST SHOULD NOT DEPLOY BY ITSELF. UNFORTUNATELY, FROM WHAT I HAVE READ, DODGE IS CLAIMING NO RESPONSIBILITY AND THE ISSUE IS NOT COVERED UNDER WARRANTY. THE REPAIR IS AROUND $900, BUT MOST PEOPLE CAN'T AFFORD THAT AND DON'T WANT TO PAY IT ANYWAY BECAUSE THE PROBLEM COULD HAPPEN AGAIN. DODGE SHOULD BE REPAIRING THESE HEADRESTS AT NO COST TO THE CUSTOMERS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}