{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11290231,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2019","dateComplaintFiled":"12/20/2019","vin":"1C4RJEAG8EC","components":"ENGINE","summary":"MY CHECK ENGINE LIGHT CAME ON AND UPON RUNNING A DIAGNOSTIC THERE IS A PROBLEM WITH THE LEFT CYLINDER HEAD VALVE AND IT NEEDS TO BE REPLACED. I TRIED TO ORDER THE PART FROM JEEP AND GET THE CAR REPAIRED AT MY LOCAL MECHANIC. MY WARRANTY HAD ENDED 5 MONTHS PRIOR AND MY CAR HAD 105,000 MILES SO I HAD TO PAY TO GET THIS FIXED. JEEP COULD NOT PROVIDE THE PART BECAUSE THEY WERE OUT OF STOCK. THEY HAD BEEN OUT OF STOCK FOR FOUR MONTHS AND PUT ME ON A WAITING LIST OF 6-8 MONTHS. THEY ALSO ADVISED NOT TO DRIVE  THE CAR DUE TO THE SEVERITY OF THE ISSUE. THEY ALSO INFORMED ME THAT THIS IS A NATIONWIDE EPIDEMIC AND THE SPECIFIC PART NEEDED IS ON BACK ORDER FOR OVER 4,000 PEOPLE. THEY SYMPATHIZED WITH THE STRAIN THIS PUTS ON THEIR CUSTOMERS BUT WE HAVE NO OPTION BUT TO WAIT FOR THE PART TO BE AVAILABLE. THIS ISSUE HAS NOT YET BEEN RESOLVED AS A RECALL. I AM AT A LOSS BECAUSE I CANNOT USE THE CAR, YET I NEED TO HAVE TRANSPORTATION TO WORK, AT THE LEAST. I HAVE YET TO COME TO A REASONABLE SOLUTION OF WHAT TO DO FOR THE NEXT 6-8 MONTHS WITHOUT AN OPERABLE CAR. FINANCIALLY THIS IS A HUGE SETBACK AND JEEP IS NOT TAKING RESPONSIBILITY FOR THIS ISSUE. ASIDE FROM THE EXTREME INCONVENIENCE, THIS IS ALSO A VERY EXPENSIVE REPAIR THAT SHOULD NOT LAND IN THE HANDS OF OVER 4,000 JEEP CUSTOMERS, BUT THE COMPANY WHO IS RESPONSIBLE FOR PROVIDING AND MAINTAINING SAFE VEHICLES. THIS IS NOT ONLY AN ISSUE FOR 2014 JEEP BUT IT HAS BEEN DOCUMENTED STARTING WITH 2011-2015 JEEP GRAND CHEROKEES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}