{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11291471,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2019","dateComplaintFiled":"12/27/2019","vin":"1G1ZH57B894","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"OVER THE PAST WEEK, MY VEHICLE WAS SENDING ME A ESC SERVICE MESSAGE AND I NOTICED THERE WAS SOMETHING WRONG WITH MY POWER STEERING. THIS HAPPENS WHEN MY CAR IS TURNED ON. THE POWER STEERING TURNS ITSELF TO MANUAL STEERING MAKING IT HARD TO TURN. I HAVE TO TURN THE CAR OFF RESETTING IT TO MAKE THE POWER STEERING WORK AGAIN. WHILE THE CAR IS IN MOTION THE STEERING WHEEL IS PULSATING AND I'M AFRAID IT WILL GO INTO MANUAL STEERING.  I BROUGHT IT DOWN TO MY MECHANIC AND HE INFORMED ME IT WAS A TORQUE SENSOR. HE THEN SAID HE DID SOME RESEARCH AND FOUND THERE WAS A RECALL BACK IN 2014 (BULLETIN 14116B.) THIS BULLETIN EXPLAINS THE EXACT SAME SYMPTOMS MY CAR IS HAVING. HE CALLED HURD CHEVY IN JOHNSON RI AND THEY TOLD HIM THERE WAS A RECALL. I THEN CALLED HURD AND THEY TOLD ME THERE WAS NO RECALL FOR MY VEHICLE AND THERE WAS NOTHING THEY COULD DO. I THEN CALLED THE DEALERSHIP WHERE I BOUGHT MY VEHICLE (DIAMOND CHEVY, AUBURN MA) AND SPOKE TO AN ADVISOR NAMED SEAN. HE TOLD ME THERE WAS A RECALL BUT THE SPECIAL EXTENDED WARRANTY EXPIRED 3/25/19 AND THERE WAS NOTHING THEY COULD DO. I THEN CONTACTED GM ON THEIR WEBSITE AND EXPLAINED TO THEM THE SITUATION. THEY TOLD ME THERE WAS NO RECALL FOR MY VEHICLE AND THERE WAS NOTHING THEY COULD DO. THE PROBLEM IS, I NEVER RECEIVED ANYTHING NOTIFYING ME OF THIS RECALL. IT SOUNDS LIKE DIAMOND KNEW ABOUT THE RECALL BUT THEY NEVER CONTACTED ME OR FIX IT THE LAST TIME I WAS THERE FOR MAINTENANCE. NOW I'LL HAVE TO PAY OVER $500 OUT OF MY OWN POCKET TO HAVE MY VEHICLE FIXED. I HAVE PROVIDED BULLETIN 14116B AND THE PAPERWORK MY MECHANIC RESEARCHED AND GAVE ME.","products":[{"type":"Vehicle","productYear":"2009","productMake":"CHEVROLET","productModel":"MALIBU","manufacturer":"General Motors, LLC"}]}]}