{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11292283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2019","dateComplaintFiled":"12/31/2019","vin":"1FMCU9JX5EU","components":"POWER TRAIN","summary":"I WAS DRIVING ON A CITY STREET. I WAS STOPPED AT A RED LIGHT AND COULD NOT ACCELERATE PAST 33 MPH WITH THE SPEED LIMIT BEING 45 MPH. I IMMEDIATELY BECAME CONCERNED FOR MY SAFTEY AND PULLED OFF ON A SIDE STREET STILL GOING 33 MPH AND NOT ABLE TO ACCELERATE ANY FASTER. ONCE STOPPED, I HAD A DASHBOARD MESSAGE APPEAR SAYING \"TRANSMISSION FAULT\". IT WOULD NOT GO INTO MOTION AT THIS POINT AFTER PULLING OVER TO STOP.   I HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED BY MY SERVICE ADVISOR THAT THE FLUID WAS BROKEN DOWN PER THEIR TRANSMISSION TECHNICIAN AND THAT THERE ARE METAL SHAVINGS IN THE SYSTEM. HE TOLD ME I SHOULD HAVE CHANGED FLUID EVERY 30K MILES. THE COMPLAINT I HAVE AGAINST FORD IS THAT MY DRIVERS MANUAL STATES TO REPLACE TRANSMISSION FLUID AT 150K MILES. I AM NOW FACED WITH HIGH REPAIR COST THAT DOES NOT LINE UP WITH FORD'S RECOMMENDED MAINTENANCE. FOLLOWING THE SERVICE MANUAL GOT ME A HIGH COST REPAIR AND FORD IS NOT STANDING BY THEIR PRODUCT. ADDITIONALLY, THIS COULD HAVE PUT ME IN A MORE DANGEROUS SITUATION IF I WAS ON THE HIGHWAY SINCE I LIVE IN A MAJOR METRO AREA OF THE COUNTRY. IF THERE IS A FAULTY TRANSMISSION GOING BAD BEFORE THEIR SERVICE SCHEDULE, THEY SHOULD RECALL THEM FOR THE CUSTOMER'S SAFETY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}