{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11292483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2019","dateComplaintFiled":"01/01/2020","vin":"1FTFW1EF6DK","components":"POWER TRAIN","summary":"MY VEHICLE WAS DOWN SHIFTING WHEN I WAS IN 5 AND 6 GEAR.  I TOOK IT TO A LOCAL DEALERSHIP (WHICH TOOK 3 MONTHS).  THEY SAID THAT THERE WAS SOMETHING WRONG WITH MY TRUCK BUT DIDN'T KNOW HOW TO FIX IT.  I TOOK IT TO ANOTHER DEALERSHIP, AND THEY FOUND A RECALL NOTICE. THEY TRY TO FIX THE ISSUE WITH REPROGRAMING.  HOWEVER, IT NEVER CORRECTED THE ISSUES.  I WAS TOLD BY THE DEALERSHIP THAT FORD HAD TO FIGURE OUT HOW TO FIX THE PROBLEM.  I NOW AVOID GOING OVER ANY BIG HILLS, BRIDGES AND HIGHWAYS TO PREVENT MY VEHICLE FROM DOWNSHIFTING. IN THIS WHOLE PROCESS MY VEHICLE HASN'T BEEN RECORDING THE CORRECT MILEAGE AND NOW I HAVE HIGHER MILES THEN I SHOULD.  I BOUGHT MY VEHICLE A LITTLE MORE THEN A YEAR AGO AND NEARLY HAS 30,000 MILES ON IT.  I ONLY DRIVE TO AND FROM WORK A TOTAL OF 12 MILES A DAY FOR 5 DAYS.    THIS ERROR IN PROGRAMING I FEEL HAS CAUSE OTHER DAMAGE TO MY VEHICLE BESIDES THE DOWNSHIFTING AND ADDING EXTRA MILES.  IF FORD COULD HAVE CORRECTED THIS PROBLEM IN TIMELY MANNER IT COULD HAVE SAVE THE TRUCK, BUT DUE THE DEALERSHIPS HAVING NO CLUE HOW TO FIX IT.  MY TRUCK IS NICE PAPER WEIGHT.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}