{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11297170,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/05/2020","vin":"2C4RC1N77KR","components":"ELECTRICAL SYSTEM","summary":"THE NAVIGATION SYSTEM IN THE VEHICLE SHOWED AN INCORRECT LOCATION BY SEVERAL HUNDRED MILES. I TOOK THE VEHICLE IN FOR WARRANTY SERVICE AND THE DEALER ATTEMPTED TO PERFORM AN UPDATE. ACCORDING TO THE DEALER THE UPDATE FAILED AND THEY WOULD NEED TO CONTACT CHRYSLER FOR REPAIR. I HAVE CONTACTED FCA MULTIPLE TIMES WITH NO RESPONSE. I NOW HAVE NO RADIO WHATSOEVER, NO CLIMATE SYSTEM, NO BACKUP CAMERA OR ANY OTHER FEATURES THAT OPERATE THRU THE RADIO TOUCHSCREEN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"CHRYSLER","productModel":"PACIFICA PLUG-IN HYBRID","manufacturer":"Chrysler (FCA US, LLC)"}]}]}