{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11297330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2019","dateComplaintFiled":"01/06/2020","vin":"1FMHK7F98CG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS TURNED OFF AND ON AND RESUMED NORMAL OPERATION AFTER FIVE MINUTES. THE VEHICLE WAS TAKEN TO TROPICAL FORD (LOCATED AT 9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 851-3800) WHERE IT WAS DIAGNOSED THAT THE EPS SOFTWARE NEEDED TO BE UPDATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}