{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11297444,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"01/06/2020","vin":"WDDUG8CB3HA","components":"UNKNOWN OR OTHER","summary":"IN 2018 I HAD A CRACKED WINDSHIELD, THEY TOLD ME A SMALL ROCK HIT MY WINDSHIELD, HAD IT REPAIRED AT THE M BENZ DEALERSHIP, THEN IN 2019, AUGUST I HAD THE SAME THING HAPPEN TO MY WINDSHIELD, THEY SAID THE SAME THING, HAD THEM REPAIR IT AGAIN, SEPTEMBER 2019 & OCTOBER 2019,HAD A CRACKED WINDSHIELD WITH AN EXPLOSIVE SOUND, HAD IT REPAIRED, THAT'S 3 IN A ROW AT THE SAME DEALERSHIP, THEY BRUSHED ME OFF AFTER I COMPLAINED TO THEM, SAYING IT WAS \" PURE BAD LUCK\" 3 IN A ROW IN AUG,SEPT, & OCT 2019.THE VEHICLE WAS IN MOTION ON SURFACE ROADS & A HIGHWAY TOO AT THE TIME OF OCCURRENCE, IT WAS A SMALL SOUND FOLLOWED BY A EXPLOSIVE SOUND & CRACKS ABOUT 10\" LONG APPEARED ON MY WINDSHIELD, THE DEALERSHIP WAS TOTALLY UNHELPFUL, SPENT $10,000/ REPAIRING IT, & WHEN ASKED \"DID ANYBODY HAVE A SIMILAR EXPERIENCE , 3 MONTHS IN A ROW\" THEY SAID NO.1 COMPLAINED TO THE SERVICE MANAGER, SAYING THE GLASS WAS DEFECTIVE,  BUT TO NO AVAIL, SO I TALKED TO THE M BENZ DISTRIBUTOR IN GEORGIA , BUT HE WAS EVASIVE TOO. I THEN WROTE TO THE CEO IN STUTTGART , BUT THEY SAID THEY WERE TOO BUSY WITH OTHER THINGS, I EXPLAINED TO THEM THAT THIS WAS A SAFETY & HEALTH HAZARD, THEY WERE NONCHALANT ABOUT IT.*DT    CONSUMER STATED WINDSHIELD  WOULD EXPLODE WITH SLIGHTEST CRACK. *JB*DT *JB *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"S550","manufacturer":"Mercedes-Benz USA, LLC"}]}]}