{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11297606,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2019","dateComplaintFiled":"01/07/2020","vin":"1C4PJMBS4EW","components":"POWER TRAIN","summary":"I TOOK MY 2014 JEEP CHEROKEE IN FOR A RECALL NOTICE TO HAVE SHIFT POINTS CHANGED.  UPON RECEIVING THE VEHICLE BACK I NOTICED A THUMPING NOISE WHENEVER THE VEHICLE WAS NOT EXCELERATING.  I CONTACTED THE DEALERSHIP TO INFORM THEM THE RECALL DIDNT WORK, TOOK THE VEHICLE BACK TO HAVE IT LOOKED AT.  WAS INFORMED THAT A NEW POWER TRANSFER UNIT (PTU) NEEDED TO BE INSTALLED AND THAT IT HAD NOTHING TO DO WITH THE RECALL.  I WAS INFORMED THE 5 YEAR WARRANTY HAD EXPIRED IN APRIL OF 2019 EVEN THOUGH THE VEHICLE ONLY HAD 69500 MILES ON IT.  AFTER TWO WEEK OF THE VEHICLE BEING IN THE SHOP I CONTACTED THEM AND WAS TOLD THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED AND IT WASN'T THE PTU.   I HAD THE REPAIRS MADE ONLY TO FIND OUT A \"CERTIFIED\" USED TRANSMISSION WAS INSTALLED AND HAS TO BE RETURNED AS THERE IS A HESITATION BETWEEN SHIFT BETWEEN 2 AND 3 GEAR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}