{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11297908,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2019","dateComplaintFiled":"01/08/2020","vin":"4T1B11HKXJU","components":"UNKNOWN OR OTHER","summary":"IN DEEP WHITE SANDS DESERT CAR KEYS LOCKED INSIDE THE TRUNK. AFTER OPTING FOR THE PASSENGER SIDE DOOR USING THE HANGER ANCHOR METHOD WHOLE CAR COMPUTERIZED SYSTEM WENT DOWN AND THERE IS NO WAY TO OPEN THEN TRUNK FROM INSIDE THE CAR. 2018 CAMRY HAS NO LEVER ANY PULL-DOWN SEATS TO OPEN THE TRUNK.    PARK RANGER TOOK ME TO THE NEAREST TOWN TOYOTA DEALERSHIP(DESERT SUN TOYOTA,3333 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310), THE DEALERSHIP WAS NOT HAVING THE ABILITY TO CUT THE NEW LASER KEY THEY WERE NOT EVEN AWARE 2018 YOU CAN'T OPEN THE TRUNK BY A LEVER OR PULLING DOWN SEATS. IT WAS COLD AND DARK AND FAMILY WITH KIDS SITTING IN THE DUNES ALONE WHILE I WAS WORKING WITH TOYOTA DEALERSHIP FOR A NEW KEYS.    AFTER DOING ALL BRAINSTORMING THE LAST SOLUTION CAME TO ME WAS MAKE A HOLE BEHIND NUMBER PLATE TO OPEN THE TRUNK LATCH. A GOOD MAN AGREED TO COME TO THE PARK AND OPEN THE TRUNK BY DRILLING THE HOLE. I WAS ABLE TO MAKE MY FAMILY SAFE.    AFTER REACHING DALLAS (MY HOME) I SENT AN EMAIL TO TOYOTA NORTH AMERICA CEO JAMES ABOUT THE WHOLE INCIDENT AND HIS OFFICE CALLED ME AFTER THE EMAIL BUT NOT ACCEPTING THIS AS A DEFECT AND DENIED TO HELP ME TO FIX MY HOLEY CAR.    THE 6 HRS I SPENT WITH FAMILY TO JUST OPEN THE TRUNK IS A SERIOUS DEFECT IN THE 2018 CAMRY. THIS IS VERY COMMON TO LOSE KEYS WHILE TAKING STUFF OUT OF THE TRUNK. IF THE HAPPENS ON NOWHERE LANDS AND NO CELL PHONE SIGNALS THEN IT IS DANGEROUS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TOYOTA","productModel":"CAMRY","manufacturer":"Toyota Motor Corporation"}]}]}