{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11299512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2019","dateComplaintFiled":"01/15/2020","vin":"1FMJK2AT7FE","components":"WHEELS","summary":"IN 2015 WHILE LIVING IN NORTH DAKOTA I PURCHASED A 2015 FORD EXPEDITION EL. IN 2018 I MOVED TO FLORIDA AND HAD NEW TIRES INSTALLED IN 2019. NOW, 5,000 MILES LATER I AM TOLD THE LUG NUTS ARE SWOLLEN AND MY TIRES CANNOT BE ROTATED, I NEED TO BUY NEW LUG NUTS. I WAS SHOCKED AND NEVER HEARD OF THIS, I STOPPED IN THE LOCAL FORD DEALER AND WAS TOLD THIS IS TRUE, FORD DECIDED TO PUT THESE TWO PIECE LUG NUTS ON NEW VEHICLES, \"WE HAVE SEEN THIS A LOT\". I ASK IF THERE WAS A RECALL AND WAS TOLD \"I WISH\". THE DEALERSHIP SUGGESTED I SHOP AT AN AUTO PARTS STORE BECAUSE \"OURS ARE PRETTY PRICEY AT $8 A PIECE, IT WILL BE COSTLY IF YOU NEED TO REPLACE LUG NUTS ON ALL 4 WHEELS\".   I CALLED FORD CORPORATE IN DETROIT AND WAS TRANSFERRED TO A CALL CENTER IN THE PHILIPPINES WERE THE FEMALE COULD ONLY READ FROM A SCRIPT STATING \"THIS PROBLEM IS NOT COVERED BY THE MANUFACTURES WARRANTY.\"","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}