{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11301581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2019","dateComplaintFiled":"01/24/2020","vin":"1FTEW1CP2JK","components":"POWER TRAIN","summary":"THAT HAS A HARSH SHIFT FROM 1ST TO 2ND GEAR REPORTED TO DEALER - PEGUES HURST FORD IN LONGVIEW TEXAS ON 10/18/2019 WITH 32,551 MILES ON VEHICLE. DEALER STATED THE TRUCK HAS A 10 SPEED TRANSMISSION AND THEY ARE \"SQUIRRELY\" AND THAT IS JUST HOW THEY ARE. 11/13/2019 FROM 20-30 MPH 3RD TO 4TH DIDNT SHIFT , WAS BETWEEN GEARS STUCK IN ROAD , THEN  WOULD NOT GO INTO REVERSE , WHEN DID SLAMMED IN TO GEAR , SOUNDED LIKE SOMETHING HAMMERING IN  TRANSMISSION. VEHICLE HAS 33,339 MILES ON IT. ONCE AGAIN, SERVICE DEPARTMENT SAID THAT IS JUST HOW THE 10 SPEED TRANSMISSION IS - \"SQUIRRELY\". THE VEHICLE WAS IN THE SERVICE DEPARTMENT FOR OVER 36 DAYS DURING THE TWO TRIPS TO SERVICE DEPARTMENT. ON 1/17/2020 DROVE TO DEALER AND TALKED WITH SALES REP AND MANAGER AT PEGUES HURST FORD TO ATTEMPT TRADE AND DISCUSS THE CONTINUING PROBLEM WITH THE TRANSMISSION - MANAGER STATED \"WE CAN ONLY FIX WHAT FORD TELLS US TO. I WOULD CALL FORD AND DISCUSS WITH THEM REPAIRING YOUR VEHICLE OR GETTING YOU INTO A NEW ONE. WHEN CROSSING US HWY 79 FROM CR 1408 IN JACKSONVILLE TEXAS, WHICH IS DONE DAILY, THE VEHICLE WILL STALL AND OR STOP AND THEN LURCH FORWARD WHEN CHANGING FROM 3RD TO 4TH GEAR AND WHEN PUTTING INTO REVERSE THERE IS A LOUD METAL ON METAL SOUND AND ONE OCCASION THE VEHICLE WOULD NOT SHIFT INTO REVERSE UNTIL LATER THAT DAY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}