{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11306303,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2020","dateComplaintFiled":"01/31/2020","vin":"2FMHK6DT3CB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 FORD FLEX. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THERE WAS NO WARNING LIGHT BEFORE DURING OR AFTER THE FAILURE OCCURRED. THE CONTACT WAITED A FEW MINUTES FOR THE STEERING WHEEL TO UNLOCK. THE CONTACT SPOKE WITH (AIRPORT FORD DEALER 8001 BURLINGTON PIKE, FLORENCE KY 41042, (859)371-4750 REGARDING THE FAILURE. THE DEALER ADVISED THAT THERE WAS AN EXTENDED WARRANTY FOR THE STEERING RACK AND THE REPAIR WAS NOT PERFORMED UNTIL THE STEERING WHEEL HAD COMPLETELY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,620.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"FLEX","manufacturer":"Ford Motor Company"}]}]}