{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11306797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/03/2020","vin":"5LMFU27R74L","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR SUSPENSION HAD FAILED CAUSING THE REAR END TO BOUNCE UP AND DOWN AND WHILE DRIVING A CLANKING NOISE WAS PRESENT COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION ARM WAS NEEDED TO BE REPLACED AND THE REAR SUSPENSION AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}