{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11315352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2014","dateComplaintFiled":"02/29/2020","vin":"2FMDK3JC8DB","components":"ELECTRICAL SYSTEM","summary":"ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES HAVE OCCURRED ON NUMEROUS OCCASIONS. THE ISSUE OCCURS BOTH WHILE THE VEHICLE IS STATIONARY AND WHILE IT IS IN MOTION, WHETHER ON A CITY STREET OR A HIGHWAY, WHILE TURNING AND WHILE IN A STRAIGHT LINE, I HAVE WRITTEN TO FORD MOTOR CO. REQUESTING ASSISTANCE UNDER THE CUSTOMER SATISFACTION PROGRAM 19N09 AND RECEIVED A LETTER DATED 2/17/20 (SUBJECT CAS-25609702-R5T1D5) FROM FORD DENYING MY REQUEST. I BELIEVE THIS TO BE A SAFETY ISSUE AND THE DOOR LATCHES NEEDS TO BE REPLACED BY FORD.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}