{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11315428,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2020","dateComplaintFiled":"03/01/2020","vin":"3VWD17AJ6EM","components":"UNKNOWN OR OTHER","summary":"OUR PURCHASED SINCE NEW AND DEALER MAINTAINED 2014 JETTA ONE MONTH AFTER HAVING THE MICRO SWITCH RECALL PERFORMED (DEC 2019) , HAD A MAJOR SAFETY FAILURE-THE WHEEL LOCKED UP WHILE MOVING IN REVERSE, AND IGNITION KEY WAS SIMULTANEOUSLY STUCK. THIS PRESENTATION WAS UNIQUE ACCORDING TO THE DEALERSHIP AND IS OBVIOUSLY A HUGE SAFETY ISSUE. I CALLED OUR VW DEALER IN WATERTOWN, VALENTI MOTORS WHO HAS SERVICED THIS VEHICLE SINCE NEW AND ARRANGED FOR THEM TO REPAIR THIS. THEY FOUND CODES SUGGESTING A MICRO SWITCH FAILURE BUT CLAIMED THE IGNITION ISSUE WAS RELATED TO THE STEERING COLUMN LOCK HOUSING WHICH WAS AN EXTENDED WARRANTY GOOD ONLY UNTIL 100K OR 10 YEARS. OUR VW HAS 110K MILES ON IT. I CALLED VW CUSTOMER CARE AND THEY MENTIONED THAT IF THE RECALL ITEM-MICRO SWITCH WAS BEING REPAIRED OR REPLACED AGAIN, THEY WOULD COVER THE STEERING COLUMN LOCK HOUSING. ONCE THE DEALER CLAIMED THEY WOULD REPLACE THE MICRO SWITCH, VW CUSTOMER CARE UPON A SECOND CALL, RENEGED CLAIMING A WARRANTY IS CUT AND DRY. IT SEEMS TO ME THAT THESE ISSUES WHEN OCCURRING AT THE SAME TIME ARE INTERRELATED NOT TO MENTION A HUGE SAFETY CONCERN FOR MYSELF, MY FAMILY AND THOSE DRIVING AROUND THIS VEHICLE. THIS SEEMS HIGHLY UNETHICAL AT A MINIMUM FOR A MANUFACTURER TO HIDE BEHIND AN EXTENDED WARRANTY ITEM WHEN THE SAFETY OF THOSE ARE INVOLVED AS A DIRECT RESULT OF THIS MALFUNCTIONING ITEM. OBVIOUSLY I PAID THE $500 FOR THE UNCOVERED ISSUE AS I PLAN TO HAVE MY 16 YEAR OLD DRIVE THIS VEHICLE AND NO ONE IN THEIR RIGHT MIND WOULD ALLOW THIS TO GO UNFIXED. I CANNOT BELIEVE I AM THE ONLY VW OWNER WITH THIS TYPE OF SITUATION. I HAVE FILED A COMPLAINT WITH THE CT STATE ATTORNEY GENERAL'S OFFICE, THE BBB AND AM NOW LETTING YOU FOLKS NOW OF THIS SITUATION AS I BELIEVE IT TO BE A MAJOR SAFETY CONCERN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}