{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11315849,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2020","dateComplaintFiled":"03/03/2020","vin":"3GTP1VEC5EG","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THIS INCIDENT OCCURRED 4-5 TIMES OVER THE LAST WEEK DRIVING BETWEEN 25-40 MPH. WHILE DRIVING, A WARNING OR NOTIFICATION POPS UP ON THE DASHBOARD SCREEN STATING STABILITRACK OFF OR STEERING ASSIST OFF, WHICH STIFFENS THE STEERING WHEEL AND I CAN'T TURN THE TRUCK AT ALL. AT ONE POINT, THE NOTIFICATIONS POPPED UP AND THEN MY A/C WENT OFF AND RADIO WENT OFF ALONG WITH MY ENTIRE VEHICLE. I HAD TO SLAM ON MY BRAKES, PLACE THE VEHICLE IN PARK, AND THEN RESTART AT WHICH POINT IT CAME BACK ON AND WORKED UNTIL I COULD PULL OVER AND ASSESS WHAT HAD OCCURRED. I ATTEMPTED TO CALL GMC CUSTOMER SERVICE (800-996-9463) AND ADVISE THEM OF THE PROBLEM AND THEY ACKNOWLEDGED A RECALL (#17276 - LOSS OF STEERING ASSIST), BUT IT DIDN'T APPLY TO MY VIN#. IT ONLY APPLIED TO 2014 MODELS OF BOTH CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES, WHEREAS MY VEHICLE IS A 2014 GMC SIERRA LTD. THEY ADVISED THAT A GMC DEALER COULD \"REPROGRAM THE EPS MODULE SOFTWARE\", BUT THE COST WOULD COME OUT OF MY POCKET AND THEY WOULDN'T ACKNOWLEDGE ANY FAULT OR RECALL ISSUE. MY CONCERN IS OBVIOUSLY THE FACT I HAVE KIDS AND TRANSPORT THEM TO AND FROM SCHOOL AND SPORTING EVENTS. I COULDN'T EVEN IMAGINE THIS HAPPENING WITH CHILDREN IN THE VEHICLE AND CAUSING AN ACCIDENT OR WORSE INJURIES TO PASSENGERS OR THE DRIVER. THIS IS A MAJOR SAFETY ISSUE, AND I'M SURPRISED THIS HASN'T BEEN ADDRESSED OR ACKNOWLEDGED BY GMC.","products":[{"type":"Vehicle","productYear":"2014","productMake":"GMC","productModel":"SIERRA 1500","manufacturer":"General Motors, LLC"}]}]}