{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11316280,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2019","dateComplaintFiled":"03/05/2020","vin":"3GCUKREC4EG","components":"UNKNOWN OR OTHER","summary":"THE WAX COATING TO PREVENT RUST ON THE TRUCK'S FRAME IS FALLING OFF. THE FRAME HAS A MAJOR RUST PROBLEM; THE TRUCK HAVING A LOW MILEAGE OF 25,801 AT THE TIME I FILED A COMPLAINT WITH CHEVY CASE #9-559725037 AND #9-5593674272. THE TRUCK WAS EXAMINED AT BALISE CHEVROLET OF SPRINGFIELD MA. PHONE #413-734-6498, FAX #413-734-4421 WHERE THEY TOOK PHOTOS OF THE PROBLEM. BALISE ADVISED ME IT WOULD COST $1200.00 TO FIX THIS RUST PROBLEM. BALISE ASSIGNED A REPAIR ORDER #667705 AND CONTACTED GM. GM ADVISED THE DEALERSHIP THEY WOULD NOT COVER ANY OF THE COSTS, EVEN THOUGH THIS IS KNOWN PROBLEM TO GM IN THE MANUFACTURING OF CHEVY PICK-UP TRUCKS FROM 2014 TO 2018. I DISCOVERED THE FRAME RUST ONLY BY CHANCE WHEN MY TRUCK WAS ON A LIFT FOR A FLAT TIRE REPAIR WHILE AT ANOTHER DEALERSHIP. I LOOKED INTO THE INTERNET AND FOUND NUMEROUS COMPLAINTS FOR CHEVY TRUCK FRAME RUST, (NHTSA #S P10564D AND P10564H, TSB # 14002A, NHTSA ID # 10067212) AND A MANUFACTURER COMMUNICATION # SB-144002A. IT IS MY BELIEF THE RUST FRAME PROBLEM SHOULD BE CORRECTED BY GM/CHEVY BECAUSE IT IS A MANUFACTURING DEFECT KNOWN TO THE COMPANY. GM/CHEVY SHOULD HAVE SENT OUT A RECALL ON THIS HIDDEN DEFECT, LONG BEFORE I DISCOVERED IT BY CHANCE AND MY 3 YEAR WARRANTY HAD EXPIRED. PLEASE NOTE THE LOW MILEAGE OF MY TRUCK IS UNDER THE 36,000 MILE WARRANTY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHEVROLET","productModel":"SILVERADO 1500","manufacturer":"General Motors, LLC"}]}]}