{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11318366,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"03/17/2020","vin":"JNRAS08WX4X","components":"UNKNOWN OR OTHER","summary":"MY CAR HAS 258000 HIGHWAY MILES IT'S WELL TAKEN CARE OF MAINTENANCE ALWAYS DONE ON TIME HAS NO ENGINE OR MECHANICAL ISSUES INSTEAD OF THE REVERSE I NOTICED ONE DAY IN 2019 MY CAR DIDN'T WANT TO GO IN REVERSE IT ALMOST FELT LIMP LIKE IT WAS IN NEUTRAL BUT I NOTICE WHEN I TAP ON THE GAS LIKE I'M TAPPING A CLUTCH ON A MANUAL CAR IT ENGAGES INTO REVERSE I TOOK IT TO A LOCAL TRANSMISSION MECHANIC AND IT WAS TELLING ME I MIGHT NEED A NEW TRANSMISSION AND I DON'T THINK I NEED A NEW TRANSMISSION BECAUSE THE TRANSMISSION WORKS FINE AND DRIVE AND IN EVERY OTHER GEAR BUT REVERSE I'VE BEEN AN XFINITI CUSTOMER FOR MANY YEARS AND I WOULD LIKE TO CONTINUE TO DO BUSINESS WITH YOU GUYS I JUST NEED HELP FIXING MY CAR I LOVE THIS CAR I FEEL LIKE SHE COULD RUN OVER 300,000 MILES I WOULD LIKE TO KEEP MY BABY IF YOU HAVE ANY SUGGESTIONS ON WHY MY REVERSE MAY NOT BE WORKING PLEASE NOW IF FOR SOME REASON MY ALL-WHEEL DRIVE LIGHT IS ON THE DASH AND THE SLIP LIGHT AND I THINK ONE MORE LIGHT BUT I CAN'T RECALL AT THE MOMENT I THINK MAYBE IT'S TDL LIGHT. MAYBE THATS CAUSING MY REVERSE NOT TO WORK.","products":[{"type":"Vehicle","productYear":"2004","productMake":"INFINITI","productModel":"FX35","manufacturer":"Nissan North America, Inc."}]}]}