{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11320494,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2020","dateComplaintFiled":"04/08/2020","vin":"4T1FA38P46U","components":"STRUCTURE","summary":"ON MARCH 26,2020 I WENT TO DRIVE MY CAR. THE DASHBOARD WAS CRACKED, STICKY, AND MELTED THROUGHOUT.  THE NEXT DAY I CALLED PRIORITY TOYOTA AND WAS TOLD (JOHN SERVICE MANAGER) THAT THEY WOULD NOT FIX IT DUE TO THE WARRANTY ENHANCEMENT NOTIFICATION-ZE6 WHICH ENDED MAY 31, 2017. ALSO, I HAD OWNED THE CAR FOR MORE THAN 10 YEARS. HE WOULD REPLACE IT AT MY COST OF APPROX. $2200 BUT HE WOULD PROVIDE AN EXACT AMOUNT WHEN I DECIDED TO FIX IT.  THEN I EXPLORED THE INTERNET TO SEE THE SCOPE OF THE PROBLEM.  IT CAN LEAD TO VISIBILITY PROBLEMS (GLARE) AND PROBLEMS WITH THE DASHBOARD AIRBAGS. YESTERDAY, APRIL 7, 2020 I CALLED THE TOYOTA CUSTOMER ASSISTANCE CENTER 1-888-2709371 AND SPOKE TO RANDALL WHO REPEATED WHAT JOHN HAD SAID, BUT ADDED THAT MY CAR WAS OLD AND NOT WORTH MUCH AND I HAD GOTTEN MY MONIES WORTH OUT OF IT.  I ASKED WHO I COULD CALL NEXT AND HE SAID HE WAS THE END OF THE LINE.  I WAS ASSIGNED A CASE #[XXX] BUT CAN'T SEE TO READ IT FOR MYSELF.  THE CAR HAS REMAINED IN MY GARAGE SINCE I SAW THE PROBLEM ON MARCH 26.  IT IS GETTING WORSE. IT WAS LAST DRIVEN ON MARCH 5 WITH NO PROBLEMS.  I HAVE A TOYOTA RAV 2017 FROM PRIORITY TOYOTA, HAMPTON, VA 757 838-5000. PLEASE HELP ME IF YOU CAN.  *TR *LN*DT    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*JB","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"CAMRY SOLARA","manufacturer":"Toyota Motor Corporation"}]}]}