{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11320682,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2019","dateComplaintFiled":"04/09/2020","vin":"JTDZN3EU6C3","components":"SERVICE BRAKES","summary":"BRAKE LIGHT/TSC LIGHT ON DASH WAS ON. THERE APPEARED TO BE NO DIFFERENCE IN DRIVE-ABILITY, BUT THERE WAS A HUMMING NOISE PRESENT AT IDLE AND 20-30 MPH. TOOK CAR TO DEALER 4/30/2019 FOR CHECK. COGGINS TOYOTA IN JACKSONVILLE, FL DETERMINED THE CAUSE WAS A, ABNORMAL LEAK IN THE ACCUMULATOR. THEY REPLACED THE BRAKE BOOSTER/MASTER CYLINDER ASSEMBLY. AFTER THE NEW EQUIPMENT WAS INSTALLED, THE TECHNICIAN NOTICED THE NEW PUMP ASSEMBLY HAD EXCESSIVE NOISE AND VIBRATION INTERNALLY SO ANOTHER REPLACEMENT PART WAS ORDERED. NEW PUMP ASSEMBLY BRAKE BOOSTER WAS INSTALLED AND CAR WAS PUT BACK IN SERVICE 5/19/2019. TOTAL COST OF THIS SERVICE WAS $2,745.11. WE LATER LEARNED THAT A CUSTOMER SUPPORT PROGRAM CSP ZJB WAS ISSUED BY TOYOTA FOR 'CERTAIN\" 2010 PHD PRIUS, \"CERTAIN\" 2011-2015 PRIUS, AND \"CERTAIN\" 2012-2015 PHV PRIUS. AS PER THE CSP ZJB MAILING TO OUR RELATIVE WHO ALSO OWNS A PRIUS, THE PROBLEM WAS \"WITH THE BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES\". ACCORDING TO DIANNE, CUSTOMER SERVICE REP WITH TOYOTA, THESE VEHICLES INCLUDED IN THE CSP ZJB WERE PRODUCED BETWEEN OCTOBER 2010 TO NOVEMBER 2015 AND INCLUDED SOME 946,100 VEHICLES. MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM AS THE VIN NUMBER DID NOT MATCH THE AFFECTED VEHICLES. HOWEVER, WE HAD THE SAME PROBLEM WITH OUR VEHICLE THAT THE PROGRAM WAS INITIATED TO INCLUDE. UPON SUBMITTING A REQUEST FOR REIMBURSEMENT FROM TOYOTA FOR THE COST ASSOCIATED WITH REPAIRS, IT WAS REJECTED. WE BELIEVE THE PROBLEM FOR WHICH THE SERVICE PROGRAM WAS INITIATED IS THE SAME PROBLEM WE EXPERIENCED AND OUR VEHICLE VIN SHOULD BE ADDED BY TOYOTA TO THE LIST OF AFFECTED VEHICLES SO THAT IT BECOMES ELIGIBLE FOR EXPENSE REIMBURSEMENT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS V","manufacturer":"Toyota Motor Corporation"}]}]}