{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11320847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2018","dateComplaintFiled":"04/11/2020","vin":"2FMDK4KC1CB","components":"SERVICE BRAKES","summary":"BRAKES FAILED WITHOUT ANY WARNING.  MY SPEED WAS APPROXIMATELY 35 MPH. THEY FAILED WHEN I WAS ATTEMPTING TO SLOW DOWN FOR AN UPCOMING STOP SIGN.  THANKFULLY, NO VEHICLES WERE COMING THE OTHER WAY.  THE ODOMETER WAS ~48,600.     I WAS NOT TOLD OF ANY EXTENDED WARRANTY ON THE POWER BOOSTER WHEN I BOUGHT THE VEHICLE USED FROM A FORD DEALERSHIP IN ERIE PA IN 2015.     I HAD THE VEHICLE TOWED TO MY MECHANIC.  THEY DIAGNOSED THE ISSUE AS A FAILURE OF THE POWER BOOSTER.  HE REPLACED WITH AN AFTER FACTORY PART AS I WAS RELUCTANT TO REPLACE WITH A  FORD PART DUE TO ISSUE CAUSED BY A FAULTY FORD PART.   IT COST ME $406.34 TOTAL INCLUDING LABOR AND THE PART, NO TOWING CHARGE AS I USED MY AAA MEMBERSHIP.     A FEW WEEKS LATER I MENTIONED THE PROBLEM TO A MALE FRIEND WHO SUGGESTED I CHECK THE FORD WEBSITE WHICH I DID.  I DISCOVERED THIS PART WAS KNOWN TO BE FAULTY AND THERE WAS AN EXTENDED WARRANTY ON IT.  I THEN CONTACTED THE LOCAL FORD DEALERSHIP WHERE I BOUGHT IT FROM, THEY SAID I'D HAVE TO CONTACT CORP. FORD.  I DID AND GOT THE RUN AROUND BETWEEN CORPORATE AND LOCAL DEALERSHIP DESPITE HAVING PROVIDED A LOT OF DOCUMENTATION.  NO ONE WANTED TO REIMBURSE ME FOR THIS PROBLEM.  I PROVED THE LOCAL DEALERSHIP NEVER MADE ME AWARE OF EXTENDED WARRANTY EITHER AT THE TIME OF PURCHASE OR LATER.  THE ORIGINAL SALESPERSON NO LONGER WORKED THERE.     HAD I BEEN INFORMED BY FORD OF THIS PROBLEM, I WOULD HAVE THEN KNOWN TO GO TO THE DEALERSHIP WHEN IT HAPPENED INSTEAD OF MY LOCAL MECHANIC.  THERE WAS NO REASON WHY FORD COULDN'T HAVE SUPPLIED THIS TO ME EXCEPT FOR EMPLOYEE FAILURE.  THE CAR WAS A FORD, ITS VIN IN FORD'S SYSTEM AND THE EXTENDED WARRANTY WAS ISSUES BEFORE I PURCHASED THE VEHICLE...  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}