{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11322809,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2020","dateComplaintFiled":"04/30/2020","vin":"JTJHW31U082","components":"SERVICE BRAKES","summary":"THE BRAKE ACTUATOR HAS MALFUNCTIONED. LEXUS HAS VERIFIED THIS HAS HAPPENED TO MY VEHICLE THIS WEEK. THEY HAVE DECLINED ANY ASSISTANCE, INCLUDING REPLACEMENT OF THE PART AND LABOR, PROVIDING ME THE PART TO REPLACE MYSELF (AT NO  COST FOR THE PART), AND EVEN REFUSE TO SELL ME THE PART AT THEIR MANUFACTURED COST BASIS. THIS LAST REFUSAL TO DEAL WITH A PART THAT THEY ARE WELL AWARE IS MALFUNCTIONING DUE TO THEIR FAILURE TO BUILD A RELIABLE PRODUCT, AS THEY HAVE OFFERED THEIR OWN VERSION OF SATISFACTION FOR THOSE LUCKY ENOUGH TO HAVE THE FAILURE OCCUR TIMELY. MINE DID NOT KNOW IF THE TIMELY REQUIREMENTS AND OPTED TO MALFUNCTION LESS THAN A YEAR AFTER THE ESTABLISHED DEADLINE. HOWEVER, THE LETTER THEY SENT WENT TO THE PREVIOUS REGISTERED OWNER AND LEXUS EXPLAINED TO ME THAT I SHOULD HAVE CONTACTED THEM WHEN I PURCHASED THIS VEHICLE. I DO NOT AGREE. AS A REGISTERED OWNER IN THE STATE IF TEXAS, IT IS MY OPINION THAT LEXIS COULD HAVE EASILY LOCATED ME THROUGH THE HELP OF THE STATE IF TEXAS REGISTRATION REQUIREMENT. LEXUS SHOULD HAVE TO FIX ITEMS THEY BUILT WITH POOR DESIGNS OR WORKMANSHIP! AS IF THIS WEEK MY VEHICLES BRAKING ABILITY HAS ONLY 10% OF WHAT IT HAD A MONTH AGO AND IS NO LONGER SAFE TO DRIVE!","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]}]}