{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11324907,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2019","dateComplaintFiled":"05/17/2020","vin":"5XYPKDA55KG","components":"ELECTRICAL SYSTEM","summary":"LEFT SIDE STEERING WHEEL CONTROL BUTTONS FOR RADIO VOLUME, MUTING, CHANGING STATIONS, CHANGING RADIO MODES, PHONE AND PHONE HANG UP INTERMITTENTLY FAIL TO FUNCTION.  PROBLEM OCCURS ALMOST DAILY AND LAST ANYWHERE FROM A FEW SECONDS TO 15-20 MINUTES.  THE DEALER SERVICE ADVISOR HAS SEEN THE ISSUE AT LEAST 3 TIMES BUT BUT THE TIME IT GETS TO THE MECHANIC THE PROBLEM RESOLVES ITSELF.  DEALERSHIP HAS REPLACE THE AFFECTED BUTTONS AND THE STEERING WHEEL CLOCK SPRING.  PROBLEM CONTINUES BUT NOW WITH ANOTHER TWIST.  NOW WHEN TRYING TO CHANGE THE RADIO VOLUME FROM STEERING WHEEL CONTROLS AND WHEN THE BUTTON FAILS TO PERFORM THE FUNCTION INTENDED THE SYSTEM ACTIVATES MY PHONE AND CALLS THE LAST NUMBER DIALED.  I CANNOT HANG UP FROM THE STEERING WHEEL CONTROLS AND HAVE TO FIND THE HANG UP CONTROL ON THE CENTER SCREEN.  THIS DISTRACTION HAS ALMOST COST ME AN ACCIDENT.  INTERMITTANT MALFUNCTION HAS BEEN HAPPENING SINCE THE CAR WAS NEW IN NOV 2019 AND CONTINUES TO DATE NOW MAY 2020 WITH 14000 MILES ON VEHICLE.   IT DOES NOT MAKE ANY DIFFERENCE IF THE VEHICLE IS STOPPED OR IN MOTION FOR THE PROBLEM TO OCCUR.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}