{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11328637,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"06/13/2020","vin":"19XFC1F74JE","components":"STEERING","summary":"AFTER ABOUT 10-20 MINUTES OF DRIVING, THE CAR STARTS TO PULL TO THE LEFT WHEN GOING STRAIGHT ON THE ROADWAY. THE STEERING CHANGES FROM ALLOWING SMOOTH, SLIGHT ADJUSTMENTS, TO BEING STICKY AND JERKY. THEN THE CAR OVERCORRECTS TO THE RIGHT, AND THE STICKY STEERING OVERCORRECTS TO THE LEFT. IT BECOMES A CONSTANT STRUGGLE WITH THE STEERING WHEEL TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. ONCE THIS ISSUE STARTS, IT HAPPENS WHETHER TRAVELING AT LOW OR HIGHER SPEEDS, BUT IS MUCH MORE OBVIOUS AND DANGEROUS AT HIGHER SPEEDS. I TOOK THE CAR INTO HOLLER HONDA WINTER PARK FL, AND EXPLAINED THE ISSUE IN MARCH 2020.THEY PERFORMED AN ALIGNMENT. THE CAR CONTINUED TO HAVE THE ISSUE AND THE ISSUE BECAME WORSE. I TOOK THE CAR BACK TO HOLLER HONDA ON 6-12-20 AND EXPLAINED THE PROBLEM AGAIN. I ASKED FOR A ROAD TEST. THEY TOLD ME THAT NOTHING WAS WRONG WITH MY CAR AND THEY MADE A 'FEW ADJUSTMENTS.\" I TOLD THEM I WAS VERY CONCERNED ABOUT SAFETY AND THAT I KNOW THERE IS A SEVERE PROBLEM. THEY REFUSED TO DO ANYTHING FURTHER. I AM STARTING TO BELIEVE THAT IT IS BECAUSE MY CAR IS STILL UNDER WARRANTY. I HAVE RESEARCHED AND FOUND NUMEROUS SIMILAR COMPLAINTS ON VARIOUS YEARS OF THE HONDA CIVICS ON THE INTERNET. A RARE FEW APPEARED TO HAVE BEEN RESOLVED BY REPLACEMENT OF THE EPS RACK. I LEFT A MESSAGE WITH THE SERVICE MANAGER ABOUT MY DISSATISFACTION, AND HE HAS NOT RETURNED MY CALL. THE NATIONAL HONDA PHONE LINE HAS BEEN DOWN FOR TWO DAYS NOW.  MY SON AND I ARE BOTH AFRAID TO DRIVE THE VEHICLE ON MAIN ROADWAYS AND HIGHWAYS NOW. THE STEERING STICKS, REQUIRES AN ABNORMAL AMOUNT OF PRESSURE TO ADJUST, THEN 'JUMPS' TOO FAR, MAGNIFYING THE ADJUSTMENT AND MAKING AN OVERCORRECTION. THIS ISSUE CONTINUES THROUGHOUT THE DRIVE WHILE HAVING TO ADJUST STEERING LEFT, THEN RIGHT, THEN LEFT CONSTANTLY. THIS IS EXTREMELY HAZARDOUS AND HAS THE POTENTIAL TO STEER THE CAR INTO ANOTHER LANE OR OFF THE ROADWAY!  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}