{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11330171,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"06/22/2020","vin":"1C4PJMBS8EW","components":"POWER TRAIN","summary":"I HAVE A SAFETY PROBLEM IN JEEP CHEROKEE TRAILHAWK 2014 IN PTU AND SHAFT DRIVE SINCE FEBRUARY 2020 WHILE I'M DRIVING ON THE HIGHWAY AND I REPORTED THE CAR TO THE DEALERSHIP THEY TOLD ME NEED TO REPLACE THE PARTS AND WHEN I SAW YOUR SITE POSTING THE LINK INCLUDING THE VIN NUMBER I CHECK MY CAR AND I FOUND THERE IS RECALL FOR THE CAR AND I EMAIL TO THE DEALERSHIP THEY REFUSE TO RECEIVE THE CAR  REFERRING TO OUR PHONE CONVERSATION TODAY MORNING, YOU SAID THAT YOU ARE UNABLE TO SHARE WITH ME THE OFFICIAL DOCUMENT FROM YOUR SYSTEM SHOWING THATNO RECALLS FOR THE MENTIONED VEHICLE, ALSO YOU SAID THAT YOU WILL NOT RECEIVE THE VEHICLE IN YOUR WORK SHOP BECAUSE AS YOU MENTIONED EARLIER IN YOUR MAIL THAT YOU DID NOT RECEIVE ANY RECALLS FROM THE MANUFACTURER ON YOUR SYSTEM, IN ADDITION YOU TOLD ME YOURGOOD COMPANY NOT OBLIGATED TO PROVIDE ANY COMPENSATION RESULTING FROM THIS MANUFACTURERS DEFECT IN THE VEHICLE BECAUSE TILL THIS DATE YOU DID NOT RECEIVE A NOTIFICATION FROM THE MANUFACTURER STATING THIS. WE DISCUSS THE ABOUT THE DAMAGE IN THE PTUI EXPLAINED TO YOU WHAT I UNDERSTAND FROM MY SIDE ONCE I SAW THE PHOTOS WHICH PROVIDED EARLIER BY JEEP SERVICE TEAM YOU CAN EASILY NOTICE THAT THE DAMAGE HAPPENED FROM INSIDE THE PTU AND DUE TO THE OVER FRICTION AND WRONGAXIAL ROTATION OF THE SHAFT DRIVE PART IN THE PTU WHICH LED TO DAMAGE THE TEETH OF THE SHAFT DRIVE AND RESULT A UNIFORM DAMAGE SHAPE IN THE OUTER CASE OF THE PTU.  LAST BUT NOT LEAST, I HOPE THAT YOUR TAKE THE NECESSARY ACTIONS TO SOLVE THIS ISSUE TO PROVIDE SAFE VEHICLE TO YOUR CUSTOMERS, COMPLYINGWITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BECAUSE SAFE CARS SAVE LIVES AND WHAT I BELIEVE SO FRUSTRATINGLY NOW IS THAT THE CAR I DRIVE WITH MY FAMILYIS NOT SAFEAND I WANT TO THANK GOD FOR NOT CAUSING ANY MAJOR ACCIDENT TO THE CAR OR TOTHE OTHERS WHEN DRIVING WITH MY FAMILY DURING THE TIME AM USING THE CAR.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}