{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11330665,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"06/24/2020","vin":"5YJSA1H10FF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"APPROXIMATELY 5 YEARS AFTER PURCHASING MY TESLA MODEL S, THE MEDIA CONTROL UNIT FAILED WHILE I WAS DRIVING ON A CITY STREET (DOING A REBOOT DUE TO SOME SYSTEM FAILURES).  MUCH OF THE FUNCTIONALITY OF THE CAR BECAME INOPERABLE BECAUSE OF THE FAILURE, INCLUDING CLIMATE CONTROL, NAVIGATION, MUSIC AND MORE.  A WEEK LATER TESLA'S MOBILE TECHNICIAN DID A HARD REBOOT, WHICH THEN ELIMINATED THE ABILITY OF THE CAR TO CHARGE (MAKING IT EFFECTIVELY INOPERABLE).  WHEN I FINALLY GOT AN IN-SHOP APPOINTMENT, A WEEK LATER, I HAD TO PAY TO REPLACE THE MCU, AS MY WARRANTY PERIOD WAS OVER.  EVEN NOW, THERE ARE CONTINUING ISSUES WITH THE VOICE RECOGNITION SYSTEM.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}