{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11339191,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"07/13/2020","vin":"4S4BRDKCXB2","components":"SERVICE BRAKES","summary":"ON MULTIPLE OCCASIONS, WHILE DRIVING ON CITY STREETS AND FREEWAYS, WITHOUT ANY WARNING, I HAVE NO BRAKES. NO BRAKE LIGHT OR CHECK ENGINE LIGHT (CEL) ON THE DASH.  THE BRAKE PEDAL WENT ALL THE WAY TO THE FIREWALL.  THE CAR EVENTUALLY STOPPED WITHOUT INCIDENT; A VERY STRESSFUL AND ABSOLUTELY TERRIFYING MOMENT.  SHORTLY THEREAFTER, BRAKES ARE NORMAL.  THEN, IT HAPPENS AGAIN A COUPLE OF WEEKS LATER.  IN TOTAL, IT HAS HAPPENED SEVEN TIMES.  I CONTACTED MY LOCAL SUBARU DEALER AND EXPLAINED MY CONCERNS.  THE SERVICE WRITER INITIALLY RESPONDED THAT HE HAD NEVER HEARD OF SUCH A PROBLEM AND DIDN'T KNOW WHAT TO DO (THE CONDITION CANNOT BE RECREATED; IT JUST HAPPENS UNEXPECTEDLY AND WITHOUT WARNING).  I ASKED IF HE WOULD INQUIRE WITH OTHER SERVICE WRITERS TO SEE IF THEY WERE AWARE OF SUCH AN ISSUE. IRONICALLY, ANOTHER CUSTOMER'S CAR WAS THERE AT THAT VERY TIME, WITH THE SAME COMPLAINT/PROBLEM BEING DIAGNOSED.    AFTER DIAGNOSTICS; IT WAS RECOMMENDED THE MASTER CYLINDER BE REPLACED.  I HAD THEM REPLACE IT WITH OEM PART 26401AJ001 AS WELL AS DOING A BRAKE SYSTEM FLUSH AND FILLING WITH NEW BRAKE FLUID.  THIS WAS IN NOVEMBER 2019.  SINCE THEN, THE PROBLEM HAS OCCURRED THREE MORE TIMES (MOST RECENTLY, TWO DAYS AGO).  I RECENTLY DISCOVERED THERE WAS A RECALL ON 2012 OUTBACK MASTER CYLINDERS DUE TO THE SAME PROBLEM AS DESCRIBED ABOVE. WHY ISN'T THIS RECALL BROADER AND RELATED TO ALL CARS WITH THESE IDENTICAL (SAME PART NUMBER) MASTER CYLINDERS?  DO PEOPLE HAVE TO DIE BEFORE BAD BRAKE SYSTEMS ARE REPAIRED?  I'VE RESEARCHED AND COLLECTIVELY FOUND NUMEROUS OTHERS THAT ARE HAVING THE SAME ISSUE.  I QUESTION THE CREDIBILITY OF DEALERSHIP SERVICE WRITERS WHEN THEY SAY THEY HAVE NEVER HEARD OF THIS PROBLEM.  I HAVE LOVED MY SUBARU; HOWEVER, MY VEHICLE NEEDS TO STOP WHEN MY BRAKES ARE APPLIED-EVERY TIME; NOT WITH THE FEAR OF; IS TODAY GOING TO BE THE DAY OF FAILURE YET AGAIN?","products":[{"type":"Vehicle","productYear":"2011","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}